User Privacy Policy

1. Introduction

This Privacy Policy outlines how Helios Insurance Agency, Inc. collects, uses, and protects personal information obtained through the Website. By using the Website, you agree to the terms of this Privacy Policy.

2. Information We Collect

Personal Data: Includes name, contact information (email, phone, address), and any other details required for providing quotes or processing insurance claims. Non-Personal Data: Information such as browser type, operating system, and pages viewed, which is collected via cookies and analytics tools for improving website functionality.

3. How We Use Your Data

Service Provision: To process insurance quotes, provide customer support, and offer personalized insurance packages. Marketing: Your contact information may be used for email marketing campaigns related to new products, special offers, or policy updates, provided you have opted in. Legal Compliance: Your information may be shared with authorities or third parties to comply with legal obligations or protect against fraud.

4. Cookies and Tracking

The Website uses cookies to enhance user experience, analyze website traffic, and remember user preferences. You can control cookie preferences via browser settings, but this may affect certain functionalities.

5. Third-Party Sharing

Helios Insurance Agency, Inc. may share your personal information with third-party service providers (e.g., payment processors, analytics companies) to enhance service delivery. These parties are bound by confidentiality agreements and are not permitted to use your information for their own marketing.

6. Data Security

Helios Insurance Agency, Inc. implements industry-standard measures to protect personal information from unauthorized access, disclosure, or destruction. This includes encryption, firewalls, and secure servers. However, no method of transmission over the Internet is entirely secure, and users assume the risk.

7. User Rights

Access: You can request access to your personal data and ask for updates or corrections. Deletion: You may request the deletion of your personal data, subject to legal and operational requirements. Data Portability: Users can request a copy of their data in a structured, machine-readable format for transfer to another service provider.

8. Opt-Out Rights

Users may opt-out of marketing communications at any time by using the “unsubscribe” link in emails or by contacting the company directly. Users also have the option to disable cookies or tracking via browser settings.

9. Children’s Privacy

The Website is not intended for children under the age of 13, and Helios Insurance Agency, Inc. does not knowingly collect personal information from minors. If you believe your child’s information has been collected, please contact us for its removal.

10. Data Retention

Helios Insurance Agency, Inc. retains personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

11. International Data Transfers

Personal information may be transferred to and stored in countries outside the United States. Helios Insurance Agency, Inc. ensures that any such transfers comply with applicable data protection laws.

12. Changes to the Privacy Policy

Helios Insurance Agency, Inc. may modify this policy to reflect changes in practices or legal requirements. Users will be notified of any material changes via email or notices on the Website.

13. Contact Information

For questions or concerns about privacy or data handling, contact Helios Insurance Agency, Inc. at Contact us.